A Method for Estimating Whether a User is in Smooth Communication with an Interactive Agent in Human-Agent Interaction

Takanori Komatsu, Shoichiro Ohtsuka, Kazuhiro Ueda, Takashi Komeda, Natsuki Oka

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

The purpose of this paper is to propose a criterion for evaluating whether users are in smooth communication with an interactive agent or not by means of cognitive, behavioral and physiological indexes of these users: To do so, we conducted an experiment to measure the above three indexes of subjects who experienced smooth interactions (Group 1) or disrupted interactions (Group 2) with an experimenter in a simple cooperating game. As a result, there were no significant differences in cognitive index (subjective report: NASA-TLX score) between two subject groups, while there were in behavioral (performance of subjects: game score) and physiological indexes (heart beat variability: RSA and MWSA). These results showed that the monitoring the behavioral and physiological indexes are available for evaluating their communication and leads to acquire a desired criterion for doing so.

Original languageEnglish
Pages (from-to)371-377
Number of pages7
JournalLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume3213
Publication statusPublished - 2004

Fingerprint

Communication
NASA
Monitoring
Experiments

ASJC Scopus subject areas

  • Computer Science(all)
  • Biochemistry, Genetics and Molecular Biology(all)
  • Theoretical Computer Science

Cite this

A Method for Estimating Whether a User is in Smooth Communication with an Interactive Agent in Human-Agent Interaction. / Komatsu, Takanori; Ohtsuka, Shoichiro; Ueda, Kazuhiro; Komeda, Takashi; Oka, Natsuki.

In: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Vol. 3213, 2004, p. 371-377.

Research output: Contribution to journalArticle

@article{d3c8f7e1911e460e8ca18a53677bcc27,
title = "A Method for Estimating Whether a User is in Smooth Communication with an Interactive Agent in Human-Agent Interaction",
abstract = "The purpose of this paper is to propose a criterion for evaluating whether users are in smooth communication with an interactive agent or not by means of cognitive, behavioral and physiological indexes of these users: To do so, we conducted an experiment to measure the above three indexes of subjects who experienced smooth interactions (Group 1) or disrupted interactions (Group 2) with an experimenter in a simple cooperating game. As a result, there were no significant differences in cognitive index (subjective report: NASA-TLX score) between two subject groups, while there were in behavioral (performance of subjects: game score) and physiological indexes (heart beat variability: RSA and MWSA). These results showed that the monitoring the behavioral and physiological indexes are available for evaluating their communication and leads to acquire a desired criterion for doing so.",
author = "Takanori Komatsu and Shoichiro Ohtsuka and Kazuhiro Ueda and Takashi Komeda and Natsuki Oka",
year = "2004",
language = "English",
volume = "3213",
pages = "371--377",
journal = "Lecture Notes in Computer Science",
issn = "0302-9743",
publisher = "Springer Verlag",

}

TY - JOUR

T1 - A Method for Estimating Whether a User is in Smooth Communication with an Interactive Agent in Human-Agent Interaction

AU - Komatsu, Takanori

AU - Ohtsuka, Shoichiro

AU - Ueda, Kazuhiro

AU - Komeda, Takashi

AU - Oka, Natsuki

PY - 2004

Y1 - 2004

N2 - The purpose of this paper is to propose a criterion for evaluating whether users are in smooth communication with an interactive agent or not by means of cognitive, behavioral and physiological indexes of these users: To do so, we conducted an experiment to measure the above three indexes of subjects who experienced smooth interactions (Group 1) or disrupted interactions (Group 2) with an experimenter in a simple cooperating game. As a result, there were no significant differences in cognitive index (subjective report: NASA-TLX score) between two subject groups, while there were in behavioral (performance of subjects: game score) and physiological indexes (heart beat variability: RSA and MWSA). These results showed that the monitoring the behavioral and physiological indexes are available for evaluating their communication and leads to acquire a desired criterion for doing so.

AB - The purpose of this paper is to propose a criterion for evaluating whether users are in smooth communication with an interactive agent or not by means of cognitive, behavioral and physiological indexes of these users: To do so, we conducted an experiment to measure the above three indexes of subjects who experienced smooth interactions (Group 1) or disrupted interactions (Group 2) with an experimenter in a simple cooperating game. As a result, there were no significant differences in cognitive index (subjective report: NASA-TLX score) between two subject groups, while there were in behavioral (performance of subjects: game score) and physiological indexes (heart beat variability: RSA and MWSA). These results showed that the monitoring the behavioral and physiological indexes are available for evaluating their communication and leads to acquire a desired criterion for doing so.

UR - http://www.scopus.com/inward/record.url?scp=35048867875&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=35048867875&partnerID=8YFLogxK

M3 - Article

AN - SCOPUS:35048867875

VL - 3213

SP - 371

EP - 377

JO - Lecture Notes in Computer Science

JF - Lecture Notes in Computer Science

SN - 0302-9743

ER -