Abstract
This paper presents a method for providing smart help using application software manuals. This system has four phases in the process: understanding, matching, planning and paraphrasing phase. A manual text found in the matching phase is paraphrased using the analysis result in the understanding phase. Rhetorical structure of the selected manual is used to determine which clauses in the matched manual text are specifically relevant to the user's question. Four paraphrasing methods for a novice user are identified by a subject experiment, and rules for these methods are applied in respect to the linguistic features extracted in the understanding phase. A prototype system is implemented, and its abilities and problems are discussed.
| Original language | English |
|---|---|
| Pages | 3659-3664 |
| Number of pages | 6 |
| Publication status | Published - 2005 Dec 1 |
| Externally published | Yes |
| Event | SICE Annual Conference 2005 - Okayama, Japan Duration: 2005 Aug 8 → 2005 Aug 10 |
Conference
| Conference | SICE Annual Conference 2005 |
|---|---|
| Country/Territory | Japan |
| City | Okayama |
| Period | 05/8/8 → 05/8/10 |
Keywords
- Everyday language computing
- Paraphrasing
- Rhetorical structure
- Smart help system
- Software manuals
ASJC Scopus subject areas
- Control and Systems Engineering
- Computer Science Applications
- Electrical and Electronic Engineering