Accelerate Information Interpretation in the Organizational Failure Learning

Why many organizations have not succeeded in organizational learning from failure? One of the reasons may be poor information interpretation in organizational learning from failure. Organization members do not understand disclosed knowledge when there is a problem of information interpretation in organization. There is a unique company, which has succeeded in establishing their way to leaning from failure. Executing the learning activity, they have not repeated same failures which were once reviewed with their way. Eventually they have maintained good business performance. We, in this paper, studied a case of organizational learning from failure in the Japanese company and explored acceleratory factors in the process of information interpretation in the learning. We found that "cognitive maps and framing" and "media richness" accelerate "information interpretation" but "unlearning" does not accelerate it in the organizational learning from failure in the company.