An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information

Midori Sugaya; Yuki Nishida; Reiji Yoshida; Yuya Takahashi

doi:10.1109/COMPSAC.2018.10305

An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information

Midori Sugaya, Yuki Nishida, Reiji Yoshida, Yuya Takahashi

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

4 Citations (Scopus)

Abstract

It is difficult to accurately express discomfort with words. These days, a method of evaluating feeling with biological information such as heartbeat has been proposed. We will apply this method to evaluate for the hospitability service behavior robot that would be difficult to express the feeling with words, and its effectiveness is not clear. Therefore, in this research, we assumed the service of robots as hospitality behavior and aimed to verify the effectiveness of hospitality behaviors by making impression evaluation based on heartbeat information at that time of service. In realizing the objective, we analyzed the change of the heartbeat when judging comfort/discomfort at the time of hospitality behavior using the evaluation index pNN50 that is used for comfort/discomfort judgment. As a result, we obtained the first step result that shows the biological information to evaluate the feeling of discomfort and comfort state of the people for hospitable robot.

Original language	English
Title of host publication	Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018
Editors	Claudio Demartini, Sorel Reisman, Ling Liu, Edmundo Tovar, Hiroki Takakura, Ji-Jiang Yang, Chung-Horng Lung, Sheikh Iqbal Ahamed, Kamrul Hasan, Thomas Conte, Motonori Nakamura, Zhiyong Zhang, Toyokazu Akiyama, William Claycomb, Stelvio Cimato
Publisher	IEEE Computer Society
Pages	611-615
Number of pages	5
ISBN (Electronic)	9781538626665
DOIs	https://doi.org/10.1109/COMPSAC.2018.10305
Publication status	Published - 2018 Jun 8
Event	42nd IEEE Computer Software and Applications Conference, COMPSAC 2018 - Tokyo, Japan Duration: 2018 Jul 23 → 2018 Jul 27

Publication series

Name	Proceedings - International Computer Software and Applications Conference
Volume	2
ISSN (Print)	0730-3157

Other

Other	42nd IEEE Computer Software and Applications Conference, COMPSAC 2018
Country/Territory	Japan
City	Tokyo
Period	18/7/23 → 18/7/27

Keywords

Biological information
HRI
Hospitable robot
Hospitality robot
Human robot interaction
Omotenashi robot

ASJC Scopus subject areas

Software
Computer Science Applications

Access to Document

10.1109/COMPSAC.2018.10305

Cite this

Sugaya, M., Nishida, Y., Yoshida, R., & Takahashi, Y. (2018). An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. In C. Demartini, S. Reisman, L. Liu, E. Tovar, H. Takakura, J-J. Yang, C-H. Lung, S. I. Ahamed, K. Hasan, T. Conte, M. Nakamura, Z. Zhang, T. Akiyama, W. Claycomb, & S. Cimato (Eds.), Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018 (pp. 611-615). [8377933] (Proceedings - International Computer Software and Applications Conference; Vol. 2). IEEE Computer Society. https://doi.org/10.1109/COMPSAC.2018.10305

An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. / Sugaya, Midori; Nishida, Yuki; Yoshida, Reiji et al.

Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. ed. / Claudio Demartini; Sorel Reisman; Ling Liu; Edmundo Tovar; Hiroki Takakura; Ji-Jiang Yang; Chung-Horng Lung; Sheikh Iqbal Ahamed; Kamrul Hasan; Thomas Conte; Motonori Nakamura; Zhiyong Zhang; Toyokazu Akiyama; William Claycomb; Stelvio Cimato. IEEE Computer Society, 2018. p. 611-615 8377933 (Proceedings - International Computer Software and Applications Conference; Vol. 2).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Sugaya, M, Nishida, Y, Yoshida, R & Takahashi, Y 2018, An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. in C Demartini, S Reisman, L Liu, E Tovar, H Takakura, J-J Yang, C-H Lung, SI Ahamed, K Hasan, T Conte, M Nakamura, Z Zhang, T Akiyama, W Claycomb & S Cimato (eds), Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018., 8377933, Proceedings - International Computer Software and Applications Conference, vol. 2, IEEE Computer Society, pp. 611-615, 42nd IEEE Computer Software and Applications Conference, COMPSAC 2018, Tokyo, Japan, 18/7/23. https://doi.org/10.1109/COMPSAC.2018.10305

Sugaya M, Nishida Y, Yoshida R, Takahashi Y. An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. In Demartini C, Reisman S, Liu L, Tovar E, Takakura H, Yang J-J, Lung C-H, Ahamed SI, Hasan K, Conte T, Nakamura M, Zhang Z, Akiyama T, Claycomb W, Cimato S, editors, Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. IEEE Computer Society. 2018. p. 611-615. 8377933. (Proceedings - International Computer Software and Applications Conference). doi: 10.1109/COMPSAC.2018.10305

Sugaya, Midori ; Nishida, Yuki ; Yoshida, Reiji et al. / An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. editor / Claudio Demartini ; Sorel Reisman ; Ling Liu ; Edmundo Tovar ; Hiroki Takakura ; Ji-Jiang Yang ; Chung-Horng Lung ; Sheikh Iqbal Ahamed ; Kamrul Hasan ; Thomas Conte ; Motonori Nakamura ; Zhiyong Zhang ; Toyokazu Akiyama ; William Claycomb ; Stelvio Cimato. IEEE Computer Society, 2018. pp. 611-615 (Proceedings - International Computer Software and Applications Conference).

@inproceedings{f3b7fa2166744b218807752007c2b847,

title = "An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information",

abstract = "It is difficult to accurately express discomfort with words. These days, a method of evaluating feeling with biological information such as heartbeat has been proposed. We will apply this method to evaluate for the hospitability service behavior robot that would be difficult to express the feeling with words, and its effectiveness is not clear. Therefore, in this research, we assumed the service of robots as hospitality behavior and aimed to verify the effectiveness of hospitality behaviors by making impression evaluation based on heartbeat information at that time of service. In realizing the objective, we analyzed the change of the heartbeat when judging comfort/discomfort at the time of hospitality behavior using the evaluation index pNN50 that is used for comfort/discomfort judgment. As a result, we obtained the first step result that shows the biological information to evaluate the feeling of discomfort and comfort state of the people for hospitable robot.",

keywords = "Biological information, HRI, Hospitable robot, Hospitality robot, Human robot interaction, Omotenashi robot",

author = "Midori Sugaya and Yuki Nishida and Reiji Yoshida and Yuya Takahashi",

note = "Publisher Copyright: {\textcopyright} 2018 IEEE.; 42nd IEEE Computer Software and Applications Conference, COMPSAC 2018 ; Conference date: 23-07-2018 Through 27-07-2018",

year = "2018",

month = jun,

day = "8",

doi = "10.1109/COMPSAC.2018.10305",

language = "English",

series = "Proceedings - International Computer Software and Applications Conference",

publisher = "IEEE Computer Society",

pages = "611--615",

editor = "Claudio Demartini and Sorel Reisman and Ling Liu and Edmundo Tovar and Hiroki Takakura and Ji-Jiang Yang and Chung-Horng Lung and Ahamed, {Sheikh Iqbal} and Kamrul Hasan and Thomas Conte and Motonori Nakamura and Zhiyong Zhang and Toyokazu Akiyama and William Claycomb and Stelvio Cimato",

booktitle = "Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018",

}

TY - GEN

T1 - An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information

AU - Sugaya, Midori

AU - Nishida, Yuki

AU - Yoshida, Reiji

AU - Takahashi, Yuya

PY - 2018/6/8

Y1 - 2018/6/8

N2 - It is difficult to accurately express discomfort with words. These days, a method of evaluating feeling with biological information such as heartbeat has been proposed. We will apply this method to evaluate for the hospitability service behavior robot that would be difficult to express the feeling with words, and its effectiveness is not clear. Therefore, in this research, we assumed the service of robots as hospitality behavior and aimed to verify the effectiveness of hospitality behaviors by making impression evaluation based on heartbeat information at that time of service. In realizing the objective, we analyzed the change of the heartbeat when judging comfort/discomfort at the time of hospitality behavior using the evaluation index pNN50 that is used for comfort/discomfort judgment. As a result, we obtained the first step result that shows the biological information to evaluate the feeling of discomfort and comfort state of the people for hospitable robot.

AB - It is difficult to accurately express discomfort with words. These days, a method of evaluating feeling with biological information such as heartbeat has been proposed. We will apply this method to evaluate for the hospitability service behavior robot that would be difficult to express the feeling with words, and its effectiveness is not clear. Therefore, in this research, we assumed the service of robots as hospitality behavior and aimed to verify the effectiveness of hospitality behaviors by making impression evaluation based on heartbeat information at that time of service. In realizing the objective, we analyzed the change of the heartbeat when judging comfort/discomfort at the time of hospitality behavior using the evaluation index pNN50 that is used for comfort/discomfort judgment. As a result, we obtained the first step result that shows the biological information to evaluate the feeling of discomfort and comfort state of the people for hospitable robot.

KW - Biological information

KW - HRI

KW - Hospitable robot

KW - Hospitality robot

KW - Human robot interaction

KW - Omotenashi robot

UR - http://www.scopus.com/inward/record.url?scp=85055472864&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85055472864&partnerID=8YFLogxK

U2 - 10.1109/COMPSAC.2018.10305

DO - 10.1109/COMPSAC.2018.10305

M3 - Conference contribution

AN - SCOPUS:85055472864

T3 - Proceedings - International Computer Software and Applications Conference

SP - 611

EP - 615

BT - Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018

A2 - Demartini, Claudio

A2 - Reisman, Sorel

A2 - Liu, Ling

A2 - Tovar, Edmundo

A2 - Takakura, Hiroki

A2 - Yang, Ji-Jiang

A2 - Lung, Chung-Horng

A2 - Ahamed, Sheikh Iqbal

A2 - Hasan, Kamrul

A2 - Conte, Thomas

A2 - Nakamura, Motonori

A2 - Zhang, Zhiyong

A2 - Akiyama, Toyokazu

A2 - Claycomb, William

A2 - Cimato, Stelvio

PB - IEEE Computer Society

T2 - 42nd IEEE Computer Software and Applications Conference, COMPSAC 2018

Y2 - 23 July 2018 through 27 July 2018

ER -

An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information

Abstract

Publication series

Other

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Cite this