An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information

Midori Sugaya, Yuki Nishida, Reiji Yoshida, Yuya Takahashi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

It is difficult to accurately express discomfort with words. These days, a method of evaluating feeling with biological information such as heartbeat has been proposed. We will apply this method to evaluate for the hospitability service behavior robot that would be difficult to express the feeling with words, and its effectiveness is not clear. Therefore, in this research, we assumed the service of robots as hospitality behavior and aimed to verify the effectiveness of hospitality behaviors by making impression evaluation based on heartbeat information at that time of service. In realizing the objective, we analyzed the change of the heartbeat when judging comfort/discomfort at the time of hospitality behavior using the evaluation index pNN50 that is used for comfort/discomfort judgment. As a result, we obtained the first step result that shows the biological information to evaluate the feeling of discomfort and comfort state of the people for hospitable robot.

Original languageEnglish
Title of host publicationProceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018
EditorsClaudio Demartini, Sorel Reisman, Ling Liu, Edmundo Tovar, Hiroki Takakura, Ji-Jiang Yang, Chung-Horng Lung, Sheikh Iqbal Ahamed, Kamrul Hasan, Thomas Conte, Motonori Nakamura, Zhiyong Zhang, Toyokazu Akiyama, William Claycomb, Stelvio Cimato
PublisherIEEE Computer Society
Pages611-615
Number of pages5
Volume2
ISBN (Electronic)9781538626665
DOIs
Publication statusPublished - 2018 Jun 8
Externally publishedYes
Event42nd IEEE Computer Software and Applications Conference, COMPSAC 2018 - Tokyo, Japan
Duration: 2018 Jul 232018 Jul 27

Other

Other42nd IEEE Computer Software and Applications Conference, COMPSAC 2018
CountryJapan
CityTokyo
Period18/7/2318/7/27

Fingerprint

Robots
Experiments

Keywords

  • Biological information
  • Hospitable robot
  • Hospitality robot
  • HRI
  • Human robot interaction
  • Omotenashi robot

ASJC Scopus subject areas

  • Software
  • Computer Science Applications

Cite this

Sugaya, M., Nishida, Y., Yoshida, R., & Takahashi, Y. (2018). An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. In C. Demartini, S. Reisman, L. Liu, E. Tovar, H. Takakura, J-J. Yang, C-H. Lung, S. I. Ahamed, K. Hasan, T. Conte, M. Nakamura, Z. Zhang, T. Akiyama, W. Claycomb, ... S. Cimato (Eds.), Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018 (Vol. 2, pp. 611-615). [8377933] IEEE Computer Society. https://doi.org/10.1109/COMPSAC.2018.10305

An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. / Sugaya, Midori; Nishida, Yuki; Yoshida, Reiji; Takahashi, Yuya.

Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. ed. / Claudio Demartini; Sorel Reisman; Ling Liu; Edmundo Tovar; Hiroki Takakura; Ji-Jiang Yang; Chung-Horng Lung; Sheikh Iqbal Ahamed; Kamrul Hasan; Thomas Conte; Motonori Nakamura; Zhiyong Zhang; Toyokazu Akiyama; William Claycomb; Stelvio Cimato. Vol. 2 IEEE Computer Society, 2018. p. 611-615 8377933.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Sugaya, M, Nishida, Y, Yoshida, R & Takahashi, Y 2018, An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. in C Demartini, S Reisman, L Liu, E Tovar, H Takakura, J-J Yang, C-H Lung, SI Ahamed, K Hasan, T Conte, M Nakamura, Z Zhang, T Akiyama, W Claycomb & S Cimato (eds), Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. vol. 2, 8377933, IEEE Computer Society, pp. 611-615, 42nd IEEE Computer Software and Applications Conference, COMPSAC 2018, Tokyo, Japan, 18/7/23. https://doi.org/10.1109/COMPSAC.2018.10305
Sugaya M, Nishida Y, Yoshida R, Takahashi Y. An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. In Demartini C, Reisman S, Liu L, Tovar E, Takakura H, Yang J-J, Lung C-H, Ahamed SI, Hasan K, Conte T, Nakamura M, Zhang Z, Akiyama T, Claycomb W, Cimato S, editors, Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. Vol. 2. IEEE Computer Society. 2018. p. 611-615. 8377933 https://doi.org/10.1109/COMPSAC.2018.10305
Sugaya, Midori ; Nishida, Yuki ; Yoshida, Reiji ; Takahashi, Yuya. / An Experiment of Human Feeling for Hospitality Robot Measured with Biological Information. Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. editor / Claudio Demartini ; Sorel Reisman ; Ling Liu ; Edmundo Tovar ; Hiroki Takakura ; Ji-Jiang Yang ; Chung-Horng Lung ; Sheikh Iqbal Ahamed ; Kamrul Hasan ; Thomas Conte ; Motonori Nakamura ; Zhiyong Zhang ; Toyokazu Akiyama ; William Claycomb ; Stelvio Cimato. Vol. 2 IEEE Computer Society, 2018. pp. 611-615
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abstract = "It is difficult to accurately express discomfort with words. These days, a method of evaluating feeling with biological information such as heartbeat has been proposed. We will apply this method to evaluate for the hospitability service behavior robot that would be difficult to express the feeling with words, and its effectiveness is not clear. Therefore, in this research, we assumed the service of robots as hospitality behavior and aimed to verify the effectiveness of hospitality behaviors by making impression evaluation based on heartbeat information at that time of service. In realizing the objective, we analyzed the change of the heartbeat when judging comfort/discomfort at the time of hospitality behavior using the evaluation index pNN50 that is used for comfort/discomfort judgment. As a result, we obtained the first step result that shows the biological information to evaluate the feeling of discomfort and comfort state of the people for hospitable robot.",
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