Designing Sustainable Healthcare Service Based on Dynamic Extraction of Requirements Hidden from User's Language

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The purpose of this study is to extract hidden healthcare requirements from users as a trial to design a new smart healthcare service. We took providing essential oils as one example of healthcare services as the oils are one of alternative medicines and well known having market potential. As the research method, we collected freely described words by users and analyzed using text mining. Features of recognitions such as perceptions about the purpose, location and time of health care for users were extracted. Furthermore, gender gaps in the recognitions were found. Based on the analysis results, several concepts for designing a new service were derived. Implementing the process of this research on the Internet and accumulating information by users enables various concepts related to healthcare to be dynamically designed. This smart healthcare service is expected to provide a sustainable service that is suitable to the situation of users and companies in the changing environment.

Original languageEnglish
Title of host publication2nd IEEE Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability 2020, ECBIOS 2020
EditorsTeen-Hang Meen
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages145-146
Number of pages2
ISBN (Electronic)9781728187129
DOIs
Publication statusPublished - 2020 May
Event2nd IEEE Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability 2020, ECBIOS 2020 - Tainan, Taiwan, Province of China
Duration: 2020 May 292020 May 31

Publication series

Name2nd IEEE Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability 2020, ECBIOS 2020

Conference

Conference2nd IEEE Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability 2020, ECBIOS 2020
CountryTaiwan, Province of China
CityTainan
Period20/5/2920/5/31

Keywords

  • alternative medicine
  • gender
  • requirement
  • sustainability

ASJC Scopus subject areas

  • Management, Monitoring, Policy and Law
  • Computer Networks and Communications
  • Hardware and Architecture
  • Renewable Energy, Sustainability and the Environment
  • Biomedical Engineering
  • Health Informatics
  • Waste Management and Disposal

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