Does Sympathy to Colleague Overcome Shame of Defect?

Sanetake Nagayoshi, Jun Nakamura

Research output: Research - peer-reviewArticle

  • 2 Citations

Abstract

Many companies are, in general, poor at learning from failure. Faulting employee would not to disclose his/her defect because employee feels fear to be blamed and shame of being recognized that he/she have made a defect. An engineering company in Japan has established their way to learn from failure and done it well. They have never repeated same failure they reviewed through their way since they established, according to the president in the company. Authors explore how they overcome the feeling of shame in the company, and find that sympathy to colleague is a key factor for success in the learning-from-failure activity in the company.

LanguageEnglish
Pages1720-1729
Number of pages10
JournalUnknown Journal
Volume96
DOIs
StatePublished - 2016

Fingerprint

Defects
Industry
Personnel
Faulting

Keywords

  • learning from failure
  • Shame
  • Sympathy

ASJC Scopus subject areas

  • Computer Science(all)

Cite this

Does Sympathy to Colleague Overcome Shame of Defect? / Nagayoshi, Sanetake; Nakamura, Jun.

In: Unknown Journal, Vol. 96, 2016, p. 1720-1729.

Research output: Research - peer-reviewArticle

Nagayoshi, Sanetake ; Nakamura, Jun. / Does Sympathy to Colleague Overcome Shame of Defect?. In: Unknown Journal. 2016 ; Vol. 96. pp. 1720-1729
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