Effect of Employees' Values on Employee Satisfaction in Japanese Retail and Service Industries

Tomonori Matsuki, Jun Nakamura

    Research output: Contribution to journalArticle

    Abstract

    The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.

    Original languageEnglish
    Article number4951387
    JournalAdvances in Human-Computer Interaction
    Volume2019
    DOIs
    Publication statusPublished - 2019 Jan 1

    Fingerprint

    Personnel
    Industry

    ASJC Scopus subject areas

    • Human-Computer Interaction

    Cite this

    Effect of Employees' Values on Employee Satisfaction in Japanese Retail and Service Industries. / Matsuki, Tomonori; Nakamura, Jun.

    In: Advances in Human-Computer Interaction, Vol. 2019, 4951387, 01.01.2019.

    Research output: Contribution to journalArticle

    @article{be7c218465af4680a50e846090726ec6,
    title = "Effect of Employees' Values on Employee Satisfaction in Japanese Retail and Service Industries",
    abstract = "The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.",
    author = "Tomonori Matsuki and Jun Nakamura",
    year = "2019",
    month = "1",
    day = "1",
    doi = "10.1155/2019/4951387",
    language = "English",
    volume = "2019",
    journal = "Advances in Human-Computer Interaction",
    issn = "1687-5893",
    publisher = "Hindawi Publishing Corporation",

    }

    TY - JOUR

    T1 - Effect of Employees' Values on Employee Satisfaction in Japanese Retail and Service Industries

    AU - Matsuki, Tomonori

    AU - Nakamura, Jun

    PY - 2019/1/1

    Y1 - 2019/1/1

    N2 - The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.

    AB - The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.

    UR - http://www.scopus.com/inward/record.url?scp=85060089882&partnerID=8YFLogxK

    UR - http://www.scopus.com/inward/citedby.url?scp=85060089882&partnerID=8YFLogxK

    U2 - 10.1155/2019/4951387

    DO - 10.1155/2019/4951387

    M3 - Article

    AN - SCOPUS:85060089882

    VL - 2019

    JO - Advances in Human-Computer Interaction

    JF - Advances in Human-Computer Interaction

    SN - 1687-5893

    M1 - 4951387

    ER -