Everyday language help system based on software manual

Shino Iwashita, Noriko Ito, Ichiro Kobayashi, Toru Sugimoto, Michio Sugeno

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

This paper presents a method for providing an everyday language smart help using an application software manual. This system takes three phases in the process: understanding of a user's input, matching the result of understanding with manual texts of application software, and paraphrasing the matched texts to output for the user. We focus on the output phase, in which a manual text matched in the matching phase is paraphrased using the analysis result in the understanding phase. Four paraphrasing methods for a novice user are identified by a subject experiment, and rules for these methods are applied in respect to the linguistic features extracted in the understanding phase. An example scenario is shown, and the applied rules and their effects are discussed.

Original languageEnglish
Title of host publication2004 IEEE International Conference on Systems, Man and Cybernetics, SMC 2004
Pages3635-3640
Number of pages6
DOIs
Publication statusPublished - 2004 Dec 1
Externally publishedYes
Event2004 IEEE International Conference on Systems, Man and Cybernetics, SMC 2004 - The Hague, Netherlands
Duration: 2004 Oct 102004 Oct 13

Publication series

NameConference Proceedings - IEEE International Conference on Systems, Man and Cybernetics
Volume4
ISSN (Print)1062-922X

Conference

Conference2004 IEEE International Conference on Systems, Man and Cybernetics, SMC 2004
CountryNetherlands
CityThe Hague
Period04/10/1004/10/13

Keywords

  • Everyday language computing
  • Paraphrasing
  • Smart help system
  • Software manual

ASJC Scopus subject areas

  • Engineering(all)

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