Investigation of web usability based on the dialogue principles

Masahiro Watanabe, Shunichi Yonemura, Yoko Asano

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

ISO 9241-110 standard provides user-interface design rules based on 7 dialogue principles. The priority of the principles varies depending on the characteristics of the tasks, the users, and the environments. We observed the behavior of middle-aged and older novice PC users when they performed some Web navigation tasks. We also pointed out some of the problems with usability, as discerned from the observations. We found that among the dialogue principles, self-descriptiveness is the most important. The observed problems, which were associated with the dialogue principles, suggest strategies for the enhancement of Web usability.

Original languageEnglish
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Pages825-832
Number of pages8
Volume5619 LNCS
DOIs
Publication statusPublished - 2009
Externally publishedYes
Event1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009 - San Diego, CA
Duration: 2009 Jul 192009 Jul 24

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume5619 LNCS
ISSN (Print)03029743
ISSN (Electronic)16113349

Other

Other1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009
CitySan Diego, CA
Period09/7/1909/7/24

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Keywords

  • Dialogue principles
  • ISO 9241-110
  • Self-descriptiveness
  • Usability
  • Web

ASJC Scopus subject areas

  • Computer Science(all)
  • Theoretical Computer Science

Cite this

Watanabe, M., Yonemura, S., & Asano, Y. (2009). Investigation of web usability based on the dialogue principles. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5619 LNCS, pp. 825-832). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5619 LNCS). https://doi.org/10.1007/978-3-642-02806-9_95