Investigation of web usability based on the dialogue principles

Masahiro Watanabe, Shunichi Yonemura, Yoko Asano

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

ISO 9241-110 standard provides user-interface design rules based on 7 dialogue principles. The priority of the principles varies depending on the characteristics of the tasks, the users, and the environments. We observed the behavior of middle-aged and older novice PC users when they performed some Web navigation tasks. We also pointed out some of the problems with usability, as discerned from the observations. We found that among the dialogue principles, self-descriptiveness is the most important. The observed problems, which were associated with the dialogue principles, suggest strategies for the enhancement of Web usability.

Original languageEnglish
Title of host publicationHuman Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings
Pages825-832
Number of pages8
DOIs
Publication statusPublished - 2009 Oct 27
Event1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009 - San Diego, CA, United States
Duration: 2009 Jul 192009 Jul 24

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume5619 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009
CountryUnited States
CitySan Diego, CA
Period09/7/1909/7/24

Keywords

  • Dialogue principles
  • ISO 9241-110
  • Self-descriptiveness
  • Usability
  • Web

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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    Watanabe, M., Yonemura, S., & Asano, Y. (2009). Investigation of web usability based on the dialogue principles. In Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings (pp. 825-832). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5619 LNCS). https://doi.org/10.1007/978-3-642-02806-9_95