Abstract
This paper discusses providing the personalized output of a help system when a user has difficulties in operating computer software. The knowledge for personalization is stored in a client model, which is one of the modules in a client secretary in the framework of Everyday Language Computing. Three functions of the client model, i.e., paraphrasing, supplementing and omission, and inference, are performed to modify the existing help text so that it will be easily understood to users. Focusing on user's knowledge, we have constructed a user's knowledge level judging system. Finally, the importance of the personalization of the help output is discussed with an example dialogue.
| Original language | English |
|---|---|
| Title of host publication | Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science) |
| Editors | V. Palade, R.J. Howlett, L. Jain |
| Pages | 439-445 |
| Number of pages | 7 |
| Volume | 2774 PART 2 |
| Publication status | Published - 2003 |
| Externally published | Yes |
| Event | 7th International Conference, KES 2003 - Oxford, United Kingdom Duration: 2003 Sep 3 → 2003 Sep 5 |
Other
| Other | 7th International Conference, KES 2003 |
|---|---|
| Country | United Kingdom |
| City | Oxford |
| Period | 03/9/3 → 03/9/5 |
ASJC Scopus subject areas
- Hardware and Architecture
Cite this
Personalization of help system output in the framework of everyday language computing. / Iwashita, Shino; Kobayashi, Ichiro; Ito, Noriko; Sugimoto, Tooru; Sugeno, Michio.
Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science). ed. / V. Palade; R.J. Howlett; L. Jain. Vol. 2774 PART 2 2003. p. 439-445.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Personalization of help system output in the framework of everyday language computing
AU - Iwashita, Shino
AU - Kobayashi, Ichiro
AU - Ito, Noriko
AU - Sugimoto, Tooru
AU - Sugeno, Michio
PY - 2003
Y1 - 2003
N2 - This paper discusses providing the personalized output of a help system when a user has difficulties in operating computer software. The knowledge for personalization is stored in a client model, which is one of the modules in a client secretary in the framework of Everyday Language Computing. Three functions of the client model, i.e., paraphrasing, supplementing and omission, and inference, are performed to modify the existing help text so that it will be easily understood to users. Focusing on user's knowledge, we have constructed a user's knowledge level judging system. Finally, the importance of the personalization of the help output is discussed with an example dialogue.
AB - This paper discusses providing the personalized output of a help system when a user has difficulties in operating computer software. The knowledge for personalization is stored in a client model, which is one of the modules in a client secretary in the framework of Everyday Language Computing. Three functions of the client model, i.e., paraphrasing, supplementing and omission, and inference, are performed to modify the existing help text so that it will be easily understood to users. Focusing on user's knowledge, we have constructed a user's knowledge level judging system. Finally, the importance of the personalization of the help output is discussed with an example dialogue.
UR - http://www.scopus.com/inward/record.url?scp=8344281334&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=8344281334&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:8344281334
VL - 2774 PART 2
SP - 439
EP - 445
BT - Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)
A2 - Palade, V.
A2 - Howlett, R.J.
A2 - Jain, L.
ER -