Research on user-centered information design in SVOD service

Wonseok Yang, Satoshi Yahiro, Keitaro Sato

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

SVOD services distribute a huge amount of video content and the UI is designed such that the user chooses what he/she wishes to view from the available content. For this reason, it is important to make it easy for the user to choose the content. However, the UI at present does not provide sufficient information for the user to conveniently search for content provided by the service. This could adversely affect the satisfaction experienced by users. In this research, we aimed to verify that information design incorporating the concept of user-centered design is effective for SVOD service and will improve the usability of these services. We compared the UI each service on the TV and similarities and differences between each service’s UI. From these results, we can show that usability at the time of using the service improves by using various methods for user-centered information design. This leads to improved user satisfaction.

Original languageEnglish
Title of host publicationHCI International 2018 – Posters’ Extended Abstracts - 20th International Conference, HCI International 2018, Proceedings
EditorsConstantine Stephanidis
PublisherSpringer Verlag
Pages129-135
Number of pages7
ISBN (Print)9783319922690
DOIs
Publication statusPublished - 2018 Jan 1
Event20th International Conference on HCI, HCI International 2018 - Las Vegas, United States
Duration: 2018 Jul 152018 Jul 20

Publication series

NameCommunications in Computer and Information Science
Volume850
ISSN (Print)1865-0929

Conference

Conference20th International Conference on HCI, HCI International 2018
CountryUnited States
CityLas Vegas
Period18/7/1518/7/20

Keywords

  • Information architecture
  • SVOD service
  • User centered design

ASJC Scopus subject areas

  • Computer Science(all)
  • Mathematics(all)

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  • Cite this

    Yang, W., Yahiro, S., & Sato, K. (2018). Research on user-centered information design in SVOD service. In C. Stephanidis (Ed.), HCI International 2018 – Posters’ Extended Abstracts - 20th International Conference, HCI International 2018, Proceedings (pp. 129-135). (Communications in Computer and Information Science; Vol. 850). Springer Verlag. https://doi.org/10.1007/978-3-319-92270-6_18