Temporary staff agency for knowledge-based society: A new trend in Japanese mobile-phone industry

Hitoshi Niwano, Makoto Hirano

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper describes a case of a small start-up agency on intelligent, knowledgeable temporary staffs in Japanese mobile-phone industry as a new trend in the field of IT industry in Japan. In the rapid progress of technology and market, many enterprises in IT industry are facing to a serious shortage of knowledge/knowledgeable-employees on technology and market. For example, in the mobile-phone industry, the number of account customers has been so rapidly increased and varieties of services and technologies have also been so drastically increased that the employees inside mobile-phone enterprises cannot cover the whole service and technology. Therefore, outsourcing labor force like temporary staffs has become so important in the industry. However, the problem is that it is not easy to obtain appropriate labor force with sufficiently intelligent, knowledgeable for IT industry and market. The case analyzed here implies a clue to solve this problem by flexible, autonomous decentralized organization on temporary staff agency and effective self-education system. The characteristics of such a start-up enterprise and their manner of absorbing/sharing knowledge are discussed.

Original languageEnglish
Title of host publicationPICMET: Portland International Center for Management of Engineering and Technology, Proceedings
Pages1033-1039
Number of pages7
DOIs
Publication statusPublished - 2009
Externally publishedYes
EventPICMET 2009 - 2009 Portland International Conference on Management of Engineering and Technology - Portland, OR
Duration: 2009 Aug 22009 Aug 6

Other

OtherPICMET 2009 - 2009 Portland International Conference on Management of Engineering and Technology
CityPortland, OR
Period09/8/209/8/6

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ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Strategy and Management
  • Management Science and Operations Research
  • Management of Technology and Innovation

Cite this

Niwano, H., & Hirano, M. (2009). Temporary staff agency for knowledge-based society: A new trend in Japanese mobile-phone industry. In PICMET: Portland International Center for Management of Engineering and Technology, Proceedings (pp. 1033-1039). [5262031] https://doi.org/10.1109/PICMET.2009.5262031