Temporary staff agency for knowledge-based society: A new trend in Japanese mobile-phone industry

Hitoshi Niwano, Makoto Hirano

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    This paper describes a case of a small start-up agency on intelligent, knowledgeable temporary staffs in Japanese mobile-phone industry as a new trend in the field of IT industry in Japan. In the rapid progress of technology and market, many enterprises in IT industry are facing to a serious shortage of knowledge/knowledgeable-employees on technology and market. For example, in the mobile-phone industry, the number of account customers has been so rapidly increased and varieties of services and technologies have also been so drastically increased that the employees inside mobile-phone enterprises cannot cover the whole service and technology. Therefore, outsourcing labor force like temporary staffs has become so important in the industry. However, the problem is that it is not easy to obtain appropriate labor force with sufficiently intelligent, knowledgeable for IT industry and market. The case analyzed here implies a clue to solve this problem by flexible, autonomous decentralized organization on temporary staff agency and effective self-education system. The characteristics of such a start-up enterprise and their manner of absorbing/sharing knowledge are discussed.

    Original languageEnglish
    Title of host publicationPICMET 2009 - 2009 Portland International Conference on Management of Engineering and Technology - Proceedings
    Pages1033-1039
    Number of pages7
    DOIs
    Publication statusPublished - 2009 Nov 27
    EventPICMET 2009 - 2009 Portland International Conference on Management of Engineering and Technology - Portland, OR, United States
    Duration: 2009 Aug 22009 Aug 6

    Publication series

    NamePICMET: Portland International Center for Management of Engineering and Technology, Proceedings

    Conference

    ConferencePICMET 2009 - 2009 Portland International Conference on Management of Engineering and Technology
    CountryUnited States
    CityPortland, OR
    Period09/8/209/8/6

    ASJC Scopus subject areas

    • Business, Management and Accounting(all)
    • Strategy and Management
    • Management Science and Operations Research
    • Management of Technology and Innovation

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  • Cite this

    Niwano, H., & Hirano, M. (2009). Temporary staff agency for knowledge-based society: A new trend in Japanese mobile-phone industry. In PICMET 2009 - 2009 Portland International Conference on Management of Engineering and Technology - Proceedings (pp. 1033-1039). [5262031] (PICMET: Portland International Center for Management of Engineering and Technology, Proceedings). https://doi.org/10.1109/PICMET.2009.5262031