A smart help system using software manuals

S. Iwashita, N. Ito, I. Kobayashi, T. Sugimoto, M. Sugeno

研究成果: Paper


This paper presents a method for providing smart help using application software manuals. This system has four phases in the process: understanding, matching, planning and paraphrasing phase. A manual text found in the matching phase is paraphrased using the analysis result in the understanding phase. Rhetorical structure of the selected manual is used to determine which clauses in the matched manual text are specifically relevant to the user's question. Four paraphrasing methods for a novice user are identified by a subject experiment, and rules for these methods are applied in respect to the linguistic features extracted in the understanding phase. A prototype system is implemented, and its abilities and problems are discussed.

出版物ステータスPublished - 2005 12 1
イベントSICE Annual Conference 2005 - Okayama, Japan
継続期間: 2005 8 82005 8 10


ConferenceSICE Annual Conference 2005

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Computer Science Applications
  • Electrical and Electronic Engineering

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  • これを引用

    Iwashita, S., Ito, N., Kobayashi, I., Sugimoto, T., & Sugeno, M. (2005). A smart help system using software manuals. 3659-3664. 論文発表場所 SICE Annual Conference 2005, Okayama, Japan.