Analysis of communication functions of Japanese engineers working at manufacturing sites in English-speaking countries

Atsuko K. Yamazaki

研究成果: Conference contribution

1 被引用数 (Scopus)

抄録

The author conducted a survey on English communication among 86 Japanese and 15 English-speaking engineers working at manufacturing sites in English-speaking countries. The subjects were asked to evaluate their own performance for different communication functions using different tools or methods in various situations. They were also asked to answer a questionnaire to rate the frequency, importance and performance of their communication activities at work. Results of the survey showed that the Japanese subjects had less tendency than the native English-speaking subjects to use the functions of "praising", "complaining", and "disagreeing" but both groups considered technical instruction and informal meetings, as well as interviews, to be very important tasks. Analysis of the results indicates that the Japanese subjects were less satisfied with communication activities that require indirect or elaborate expressions compared to tasks directly related to their technical duties. This suggests that more and better training in English communication, based on real communication situations, is needed for Japanese engineers to perform their jobs more efficiently and effectively at manufacturing sites abroad.

本文言語English
ホスト出版物のタイトル2008 IEEE International on Professional Communication Conference, IPCC
出版社Institute of Electrical and Electronics Engineers Inc.
ISBN(印刷版)9781424420865
DOI
出版ステータスPublished - 2008
イベント2008 IEEE International Professional Communication Conference, IPCC 2008 - Montreal, QC, Canada
継続期間: 2008 7 132008 7 16

出版物シリーズ

名前IEEE International Professional Communication Conference
ISSN(印刷版)2158-091X
ISSN(電子版)2158-1002

Conference

Conference2008 IEEE International Professional Communication Conference, IPCC 2008
国/地域Canada
CityMontreal, QC
Period08/7/1308/7/16

ASJC Scopus subject areas

  • 通信
  • 工学(全般)

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