TY - GEN
T1 - Designing a receptionist robot
T2 - 24th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2015
AU - Trovato, G.
AU - Ramos, J. G.
AU - Azevedo, H.
AU - Moroni, A.
AU - Magossi, S.
AU - Ishii, H.
AU - Simmons, R.
AU - Takanishi, A.
N1 - Publisher Copyright:
© 2015 IEEE.
PY - 2015/11/20
Y1 - 2015/11/20
N2 - Robots are possible candidates for performing tasks as helpers in activities of daily living in the future: working as a receptionist is one possible employment. However, the way the receptionist robot should appear, sound and behave needs to be investigated carefully, in order to design a robot which is accepted and perceived in a positive way by common users. This paper describes a study on anthropomorphism of a receptionist robot made for Brazilian people depending on the appearance and on the voice of the receptionist. This experiment was preceded by a preliminary survey about expectation of people regarding receptionists. The main experiment consisted in having Brazilian people interacting with a conversational agent and with a humanoid robot through a video conference. The two receptionists are not only different in physical appearance, but in the sound of the voice, too, which can be either human-like or robotic sound. The two receptionists gave indications to the participants to reach rooms where they could evaluate the receptionists through questionnaires concerning anthropomorphism and uncanniness among other concepts. The results gathered from both experiments provide useful hints to design a receptionist robot.
AB - Robots are possible candidates for performing tasks as helpers in activities of daily living in the future: working as a receptionist is one possible employment. However, the way the receptionist robot should appear, sound and behave needs to be investigated carefully, in order to design a robot which is accepted and perceived in a positive way by common users. This paper describes a study on anthropomorphism of a receptionist robot made for Brazilian people depending on the appearance and on the voice of the receptionist. This experiment was preceded by a preliminary survey about expectation of people regarding receptionists. The main experiment consisted in having Brazilian people interacting with a conversational agent and with a humanoid robot through a video conference. The two receptionists are not only different in physical appearance, but in the sound of the voice, too, which can be either human-like or robotic sound. The two receptionists gave indications to the participants to reach rooms where they could evaluate the receptionists through questionnaires concerning anthropomorphism and uncanniness among other concepts. The results gathered from both experiments provide useful hints to design a receptionist robot.
UR - http://www.scopus.com/inward/record.url?scp=84954071757&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84954071757&partnerID=8YFLogxK
U2 - 10.1109/ROMAN.2015.7333573
DO - 10.1109/ROMAN.2015.7333573
M3 - Conference contribution
AN - SCOPUS:84954071757
T3 - Proceedings - IEEE International Workshop on Robot and Human Interactive Communication
SP - 235
EP - 240
BT - RO-MAN 2015 - 24th IEEE International Symposium on Robot and Human Interactive Communication, Symposium Digest
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 31 August 2015 through 4 September 2015
ER -